PRIVACY POLICY

Last modified: [1] February 2022

This website privacy policy (“Privacy Policy”) is intended to inform users of the Shea Market website (www.sheamarket.org (the “Website”)) operated by the Global Shea Alliance (“GSA”, “We”, “Us”, and “Our”) about the collection, use and disclosure of your personal data when you visit the Website or otherwise interact with Us. For the purpose of applicable data protection laws, GSA is the controller of your personal data (i.e., information that directly or indirectly identifies you) (“Personal Data”).

This Privacy Policy should be read in conjunction with the following: (i) Our Cookies Policy; and (ii) Our Terms of Use.

Collection of Personal Data

We may collect the following Personal Data about you:

• Information that you give to Us – you may give Us Personal Data including your first name and last name, contact details including mailing address(es), telephone number(s), and email address when you contact Us, apply to connect with Us, become a member, or login to your account with Us.

If you do not provide your Personal Data to Us, and We require this to comply with Our legal or contractual obligations, failure to provide this information means We may not be able to provide services to you. 

• Information that We collect about you – We also automatically collect basic information from visitors to the Website, which may include cookies and other commonly used technologies. These cookies help Us to save your language preference for the site. For further information about cookies please see the Cookies section below. 

Use of your Personal Data

• To contact you and to respond to your requests and enquiries when you contact Us
• To set up your account and for ongoing account management purposes
• To manage and maintain Our relationships with you and for ongoing customer service
• To enforce and defend Our rights, ourselves, or through third parties to whom We delegate such responsibilities
• To contact you to tell you about products and services offered by Us which We believe may interest you unless you advise Us you do not wish to receive marketing or market research communications from Us
• To share data with police, law enforcement, tax authorities or other government and fraud prevention agencies, where We have a legal obligation to do so, including reporting suspicious activity and complying with production or court orders
• To investigate and resolve complaints and manage regulatory matters, investigations and litigation
• To comply with any of Our applicable legal or regulatory obligations 

Sharing your Personal Data

We may use selected third parties to provide Us with services or technical support for the Website who may have access to your Personal Data. We may also share Personal Data with third parties such as: (i) regulators and courts to comply with Our legal or regulatory obligations or in response to valid legal requests, to the extent required by law, regulation, subpoena or court order or otherwise in connection with a judicial, administrative or governmental proceeding, or as requested by any governmental agency or regulatory authority; or (ii) as part of any merger, acquisition or sale of Ourassets. 

Depending on where you are located, We may also transfer your Personal Data outside of the jurisdiction in which you are located. In such cases, We will ensure that such transfer is compliant with applicable data protection laws. 

Security 

We take reasonable steps, consistent with generally accepted industry standards, including technical, organisational, administrative and physical safeguards to protection Personal Data shared with Us from loss, misuse and unauthorised access, disclosure, alteration and destruction. Please note that no data transmission over the Internet can be guaranteed as 100% secure. You should always use caution when transmitting Personal Data over the Internet. 

Retention

We will retain your Personal Data for as long as required for Our legitimate business purposes. The criteria We use to determine such retention periods include: (i) how long the Personal Data is needed to provide Our products and services; (ii) the type of Personal Data collected; and (iii) whether We are subject to a legal, contractual or similar obligation to retain the Personal Data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).

Rights of Individuals

Depending on where you are located, you may have certain data privacy rights which may be subject to limitations and/or restrictions. These rights may include the right to: (i) request access to your Personal Data, as well as rectification and erasure of your Personal Data; (ii) obtain restriction of processing or to object to processing of your Personal Data; (iii) withdraw your consent to the processing of your Personal Data; and (iv) ask for a copy of your Personal Data to be provided to you, or a third party, in a digital format. You may also have a right to lodge a complaint about the processing of your Personal Data with your local data protection authority. 

Cookies

Please visit Our Cookies Policy for more information about how this Website uses cookies. 

Marketing

We may contact you by email to provide information regarding events, products, services and content that may be of interest to you, unless you advise Us that you do not wish to receive marketing communications from Us. If applicable law requires that We receive your consent before We send you certain types of marketing communications, We will only send you those types of communications after receiving your consent. 

Children

This Website is intended for use by individuals over the age of 18. We will not knowingly collect, retain or use Personal Data from any individual under the age of 18. If you are under the age of 18, you should consult with your parents prior to use of this Website.

Modifications to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. If We make material changes to this Privacy Policy We will notify you by means of prominent notice on the Website. Please ensure you regularly review this Privacy Policy to ensure familiarity with its most current version. You can easily confirm whether any revisions have been made since your last visit by checking the date on which the Privacy Policy was last revised, which is set forth at the top of this Privacy Policy.

Contact Us

For questions, comments or to exercise the rights outlined above, please contact Us at: info@globalshea.com

By Post:

Global Shea Alliance Secretariat,

PMB 35A,

Osu, Accra